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WARNING: Fraudulent PayPal Emails - "You didn't hear about the polar bear?"
November 7th, 2005
11:36 pm

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WARNING: Fraudulent PayPal Emails
Just got an incredibly realistic "PayPal" email today. I've sent it to PayPal and they've confirmed that it's fake. I'm copying it below under the cut; don't know if it will come out the same, but let me just say - it looked VERY real. So, just beware. The first thing I did, before clicking on anything or replying to anything was to go to the site - and there were no warnings, messages, or limited access. So always make sure you check these out before trying to reply to them.

Darn, the graphics aren't pasting in... too bad; they were very professional. And the email appeared to come from service@paypal.com!



[A very realistic PayPal graphic went here]

PayPal is constantly working to ensure security by regularly screening the accounts in our system. We recently reviewed your account, and we need more information to help us provide you with secure service. Until we can collect this information, your access to sensitive account features will be limited. We would like to restore your access as soon as possible, and we apologize for the inconvenience.

Why is my account access limited?

Your account access has been limited for the following reason(s):

Nov. 02, 2005: We would like to ensure that your account was not accessed by an unauthorized third party. Because protecting the security of your account is our primary concern, we have limited access to sensitive PayPal account features. We understand that this may be an inconvenience but please understand that this temporary limitation is for your protection.

(Your case ID for this reason is [deleted by Ros].)

How can I restore my account access?

Please confirm account information by clicking here [link deleted by Ros] and complete the "Steps to Remove Limitations."


Once you complete all of the checklist items, your case will be reviewed by one of our Account Specialists. We will send you an email with the outcome of the review.


PayPal, an eBay company

Copyright © 1999-2005 PayPal. All rights reserved.
Information about FDIC pass-through insurance

(14 comments | Leave a comment)

Comments
 
[User Picture]
From:lilithlotr
Date:November 8th, 2005 04:48 am (UTC)
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I get about 10 of those a day, at two different e-mail addresses. Some are perfect and others much less so.

I just make a general rule to never click on any links to anything to do with finances - banks, credit cards, paypal, ebay, or anything else that might require logging in.
[User Picture]
From:rosamundeb
Date:November 8th, 2005 04:52 am (UTC)
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Agreed. But they are getting scarily better.
[User Picture]
From:lilithlotr
Date:November 8th, 2005 06:03 am (UTC)
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I read all my mail in text before I download it - I've yet to see a fraudulent one that wasn't totally obvious when read in text format
From:ex_salwood
Date:November 8th, 2005 09:14 am (UTC)
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I have received several of those spoof paypal emails and e-bay emails, all look thoroughly convincing.

One of the main giveaways is that say Dear Paypal Member.

Paypal would always address you with your name.
[User Picture]
From:rosamundeb
Date:November 8th, 2005 05:13 pm (UTC)
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They didn't in this one...
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From:arevanye
Date:November 8th, 2005 11:03 am (UTC)
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I just recently started getting those as well. Very very authentic looking, and one tends to panic when you see you owe money for a transaction you didn't make (that's how mine go anyway).
[User Picture]
From:rosamundeb
Date:November 8th, 2005 05:15 pm (UTC)
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Yes... a bit unnerving. Funny, this one was all about protecting me from fraud! *G*
[User Picture]
From:ilthit
Date:November 8th, 2005 12:45 pm (UTC)
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Yeah, I noticed those when I first signed up. Scary shit, but my spam filter recognised them as fake. Always go to the site directly, follow no links - that's been my policy from the get-go.
[User Picture]
From:rosamundeb
Date:November 8th, 2005 05:16 pm (UTC)
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Good idea. Amazing how used to just - bang! - hitting the links we are, though! *S*
[User Picture]
From:psyknife
Date:November 8th, 2005 03:04 pm (UTC)
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Oh, I've gotten that one... but not for my Paypal account. A long time ago my friend, Sarah, set up a Paypal account to buy her Gathering tickets, but she didn't have email, so she used one of mine... well, I get fraud Paypal emails all the time to that email account. Yet, I never get them in relation to my Paypal account (which is set up under another email). Yeah, I never believe those things. There are some Ebay ones going around too. There is also one for some bank, and it came to me and I'm like, "I don't even have an account with that bank!"
Those emails stink.
Yeah, it's always smart to go to the site, first, and see what's up.
[User Picture]
From:rosamundeb
Date:November 8th, 2005 05:17 pm (UTC)
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Definitely!
[User Picture]
From:knitting_hobbit
Date:November 8th, 2005 06:57 pm (UTC)
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Thanks for posting that, Ros. The hackers are pretty inventive, aren't they?
I think I got a fake email from eBay today too - something about verifying one's credit card, and the subject line read "final notice from ebay" -wtf? It also had that very convincing looking fine print.
[User Picture]
From:rosamundeb
Date:November 8th, 2005 09:23 pm (UTC)
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Must be the season... *G*
From:silme_the_white
Date:November 9th, 2005 05:26 pm (UTC)
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Actually, it probably is the "season" what with christmas coming in a month or so lol.

I get those a lot too, no matter how professional they look the big tip-offs are A) an official email will address you by name, and B) they'll never ask you to click a link in order to fix whatever is wrong, they'll tell you to go directly to the site and sign in there.

There are some triksy folks out there for sure.
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